About / Multiply Labs

Growth work. Proof included.

We are an AI-native growth team for training providers, recruiters and new businesses. The team works from Australia and Japan, serving clients across Australia, the UK and Japan. Every number on this site names its source and its measurement window.

Trusted by these industry leaders

Australia · UK · Japan

Neue Geo
Hader Institute of Education
AI Talent on Demand
StudentPay
Soundspace
Tectonic
TSI
NSEA

01 / Why Multiply exists

Built for growth, not another agency layer.

You get a fractional team, not a service package. The disciplines we staff change as your bottleneck moves.

01

One number, agreed first

We write down what counts — qualified applications, booked meetings — and how it is measured, before any work starts. If the tracking cannot prove it, we fix the tracking first.

02

The disciplines you need this quarter

Strategy, websites, search, paid ads, follow-up automation and analytics. We staff the ones your bottleneck needs and leave the rest out of the invoice.

03

Built alongside your team

We work in your CRM and your reporting, next to the people who handle admissions, recruitment and client service.

04

Evidence before expansion

Nothing scales on a hunch. One on-page change moved a client’s course page from 2.27% to 5.57% conversion; we found it by counting, then spent behind it.

01Test

Start with the smallest useful test.

Count what you have now, agree what counts, then run the smallest system that can move it. A clear signal beats a busy quarter.

02Optimise

Use the result to find the next leak.

Read the numbers weekly. Change one thing at a time so the next number tells you whether it worked.

03Expand

Spend behind what already works.

AI Talent on Demand went from 22 to 557 monthly organic clicks in four months. We widened that content programme only after the first pages ranked.

02 / The operating principles

01

The business result leads the scorecard

Reach, clicks and rankings explain the path, but qualified enquiries, enrolments and revenue are what we report against.

02

One system, not channel silos

We run the website, campaigns, content, CRM and reporting as one build. An enquiry dropped between two of them is still a lost enquiry.

03

AI accelerates, people decide

AI does the research and the first draft. A senior operator signs the strategy, the data and every claim that reaches your customers.

04

Show the workings

Baselines, sources, assumptions and windows stay on the page. You can audit any figure we publish, including the ones on this site.

OPERATIONS

Australia + Japan

WORKING MODEL

Remote by design

03 / The people doing the work

The senior team responsible for the work.

The strategy, technical decisions and client-facing work are led by the people named here.

Digital marketing lead

Steven Wade

Steven leads paid acquisition, channel strategy and performance reporting. He has worked in digital marketing for 21 years across finance, education, technology and e-commerce. His focus is connecting campaign decisions to qualified leads, enrolments and revenue.

Technology lead

Khamsouk Souvanlasy

Khamsouk leads websites, landing pages, SEO, AEO and GEO content strategy, analytics, dashboards and custom integrations. He has more than 25 years’ experience as a CTO, software engineer and technical lead across education, recruitment, real estate, retail, hospitality and advertising in Australia, Japan and the United States. He connects technical decisions to the numbers the client needs to move.

04 / The AI production team

Six agents. Two people accountable.

The agents handle repeatable production, checks and pattern finding. Steven and Khamsouk set the brief, verify the output and sign every client-facing decision.

Human brief Agent production Senior sign-off

01 / AI agent

Scaffold

Website development

Assembles page structures and tested components from the approved brief.

Reviewed by Khamsouk

02 / AI agent

Signal

Content development

Turns buyer questions and source material into SEO, AEO and GEO drafts.

Reviewed by Khamsouk

03 / AI agent

Lens

Data analytics

Checks acquisition and CRM data for patterns, gaps and unusual movement.

Definitions verified by the senior team

04 / AI agent

Forge

Software development

Builds scoped features, integrations and automations from approved specifications.

Code reviewed by Khamsouk

05 / AI agent

Ledger

Reporting

Prepares the weekly scorecard and traces movement back to its source data.

Reviewed by Steven and Khamsouk

06 / AI agent

Pacer

Paid ads optimisation

Monitors spend, search terms and conversion signals against agreed rules.

Campaign changes approved by Steven

05 / A fractional team

The right disciplines for this quarter.

No business needs every marketing discipline at full intensity at once. You pay for the ones doing the work this quarter.

01

Strategy and commercial planning

We decide what matters, what counts, and which part of the system moves first.

02

Production and implementation

The plan becomes pages, campaigns, content, automations and measurement that actually fires.

03

Weekly optimisation

Every week: read the numbers, name the next leak, change the plan.

Next / your baseline

Bring the next growth constraint.

The audit gives you the baseline, the leaks and the first 90-day plan.

Book a free audit